FAQ

1

Q

:

What are the promos offered in Berbagi Bersama Muamalat 2022 Program?

A

:

Berbagi Bersama Muamalat 2022 program is a promotional program to reward customers of Bank Muamalat and other banks with the mechanism of collecting the most and fastest points for each transaction on Bank Muamalat e-channels (ATM, Muamalat DIN (New Mobile Banking) and Internet Banking).

2

Q

:

How long is the duration and when does the Program period last?

A

:

The BBM 2022 promotional program period runs from 15 October 2022 - 12 January 2022.

3

Q

:

Who are the Program Participants?

A

:

BBM 2022 promotion program participants come from Bank Muamalat customers and other bank customers who transact at Bank Muamalat ATMs.

4

Q

:

What channel is used for the program?

A

:

ATM, Muamalat DIN (New Mobile Banking) and Internet Banking.

5

Q

:

What is the registration process?

Bank Muamalat customers are automatically registered while other customers need to register with Bank Muamalat. For other Bank customers can register by contacting SalaMuamalat either via email, SALMA via WhatsApp offcicial Bank Muamalat, and SalaMuamalat Phone.

6

Q

:

Will there be a prize for this promotion program?

A

:

Yes, this promotional program will have prizes for winners, both monthly prizes and Grand Prize prizes.

7

Q

:

Can every winner get a prize?

A

:

Yes, each winner has the opportunity to get a monthly prize and a Grand Prize prize. For monthly prizes will be given during the promotional program period (3 months/each month/period), each participant has the opportunity to get one monthly prize/period.

8.

Q

:

Is there a minimum point value for each reward?

A

Yes, each prize has a minimum value to earn. If no one reaches the minimum points, it will be given to the social ministry.

9.

Q

:

How many points will be earned for each transaction made?

A

:

Program participants will automatically get points after transacting through Muamalat e-channel with the amount of points based on the type of transaction made is as follows:

Transaction	Point
a. Other Bank Customer
Cash Withdrawal	5
Transfer	5
Check Balance	3
b. Customer of Bank Muamalat
Online transfer between banks	10
RTGS	10
SKN	3
BI FAST	3
Purchase & Payment (except BMM ZIS Payment, Baznas, Auto Infaq and Virtual Account)	5
Transaction QRIS	5
Mini Statement/Last 5 Transaction	1

10.

Q

:

Is the number of transactions limited?

A

:

The number of customer transactions is not limited except:

For balance inquiry transactions for other bank customers, a maximum of 3 transactions per card per day & Mini statement / Last 5 Transaction transactions apply a maximum of 3 times per card per day. Mini statement is only available in ATM channel & specifically for Bank Muamalat customers.
And for QRIS transactions, it is limited to a minimum denom per transaction of IDR 25,000.00. And a maximum of 20 QRIS transactions per period that can be calculated in the program calculation.

11.

Q

:

How much is the prize worth?

A

:

The monthly prizes are as follows:

Description	Prize Type Saving	Total Winners	Min. Point
1st Winner	Rp 1.500.000	6	200
2nd Winner	Rp 1.200.000	6	150
3rd Winner	Rp 1.000.000	6	120
4th Winner	Rp 800.000	6	100
5th Winner	Rp 500.000	6	100

The Grand Prize prizes are as follows:

Description	Prize Type Saving	Total Winners	Min.Point
1st Winner	Rp 20.000.000	2	20.000
2nd Winner	Rp 17.000.000	2	17.000
3rd Winner	Rp 15.000.000	2	11.000
4th Winner	Rp 13.000.000	2	9.000
5th Winner	Rp 11.000.000	2	7.000

12.

Q

:

Are prizes earned subject to tax withholding?

A

:

Yes, the prizes that will be obtained by the winners will be subject to tax deduction in accordance with applicable regulations.

Similar Promo